Free Worldwide Shipping

Aape offers Free Worldwide Shipping on all eligible orders. There is no standard shipping charge added at checkout for worldwide delivery.

Please review the details below for order processing, estimated delivery time, tracking updates, customs coverage, and what to do if your package is delayed, lost, damaged, or sent to the wrong address.

Order processing time

Order processing time is 1–3 days. During this time, your order is reviewed, prepared, and packed before shipment.

Processing time begins after your order is successfully placed. Orders with incomplete, incorrect, or unclear information may require additional review before shipment.

Estimated delivery time

Estimated delivery time is 2–5 days after the order has been processed and shipped.

Delivery estimates may be affected by factors outside normal handling, including local delivery conditions, customs processing, severe weather, holidays, service interruptions, or incorrect shipping information.

Shipping destinations

We provide Free Worldwide Shipping to supported shipping destinations around the world. If your address cannot be completed at checkout, please contact us before placing your order so we can review the issue.

Shipping rates

Worldwide shipping is free. Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Tracking information

Once your order has shipped, tracking information will be provided when available. Tracking updates may take 1–3 days after shipment to appear or refresh in the carrier system.

If your tracking link does not show movement right away, please allow the tracking update time to pass before contacting support.

Wrong or incomplete shipping address

Please enter your shipping address carefully before placing your order. If you notice an incorrect or incomplete address, contact us as soon as possible at [email protected].

We will do our best to review your request, but address changes may not be possible once an order has been processed or shipped.

Customs, duties, and import taxes

Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service. If any such fees apply to your shipment, they will be covered by us.

If you receive a notice requesting payment for customs duties, import taxes, brokerage fees, or other government charges, please contact us before making payment so our team can review the situation.

Lost, delayed, or damaged packages

If your package appears lost, delayed, or damaged in transit, please contact us so we can review the issue and guide you through the next steps.

• For delayed packages, include your order number and tracking details.
• For damaged packages, include clear photos of the package, product, shipping label, and any visible damage.
• For packages marked delivered but not received, check your delivery area, building reception, mailbox, neighbors, or household members before contacting us.