This Privacy Policy explains how Aape collects, uses, shares, protects, and retains information when you visit our website, browse products, create or use an account, place an order, subscribe to emails, or contact customer support.

By using the Aape online store, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the website or submit personal information through the store.

Information We Collect

Aape may collect information that you provide directly, information related to your order, and information collected automatically when you use our website.

The types of information we may collect include:

• Name, email address, billing address, shipping address, and contact details.
• Order information, including products purchased, sizes, colors, quantities, order value, and order history.
• Account information, such as login details, saved preferences, and account activity if account features are available.
• Customer support messages, including questions about orders, shipping, returns, exchanges, products, or account help.
• Website usage information, such as pages viewed, products browsed, device information, browser type, general location data, and interactions with the website.
• Marketing preferences, such as email subscription status and communication preferences.

How We Use Information

Aape uses customer information to operate the online store, process orders, provide support, improve the website, and communicate with customers.

We may use information to:

• Process, confirm, fulfill, and manage orders.
• Provide shipping updates, order notifications, return support, and exchange support.
• Respond to customer service questions and requests.
• Verify order details, prevent fraud, and protect the security of the store.
• Improve website performance, product presentation, customer experience, and store functionality.
• Send marketing emails when you subscribe or otherwise agree to receive them.
• Comply with applicable obligations, resolve disputes, and enforce store policies.

Order Processing

When you place an order with Aape, we use the information you provide to review the order, process payment, prepare shipment, send order updates, provide customer support, and manage returns or exchanges when applicable.

Please make sure your order details are accurate before checkout. Incorrect or incomplete information may affect order processing, delivery, or customer support.

Payment Information

Aape uses PayPal, Stripe, and credit card payment processing options to help complete customer transactions. Payment details are handled through the applicable payment processor and are used to authorize, process, secure, and verify your payment.

We do not ask customers to send full credit card numbers, passwords, or sensitive payment details by email. For your safety, please do not include full payment information in customer support messages.

Cookies and Analytics

Aape uses cookies and similar tracking technologies to support website functionality, remember preferences, understand store performance, review traffic patterns, and improve the shopping experience.

Cookies and analytics information may help us understand how visitors use the website, which pages are viewed, which products are browsed, and how the store can be improved.

You may be able to control or disable cookies through your browser settings. If you disable certain cookies, some parts of the website may not function properly.

Email Marketing

If you subscribe to Aape email marketing, we may use your email address to send updates about products, promotions, store news, offers, and other marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at [email protected].

Even if you unsubscribe from marketing emails, you may still receive non-marketing messages related to orders, payments, shipping, returns, exchanges, account activity, or customer support.

Service Providers

Aape may share information with service providers that help operate the online store and provide customer services. These may include providers that support payment processing, order fulfillment, shipping, customer support, email communication, analytics, fraud prevention, website hosting, and store operations.

Service providers are expected to use customer information only as needed to provide services for Aape or as otherwise permitted by applicable requirements.

Data Security

Aape uses reasonable safeguards designed to help protect customer information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

No website, online store, payment method, or electronic storage system can be guaranteed to be completely secure. Please use strong passwords where account features are available and avoid sending sensitive payment information through email.

Data Retention

Aape keeps personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, returns and exchanges, fraud prevention, recordkeeping, policy enforcement, and compliance with applicable obligations.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for store operations and legitimate business needs.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.

To make a privacy request, contact Aape at [email protected]. We may need to verify your identity before processing certain requests.

Children’s Privacy

The Aape online store is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to Aape, please contact us so we can review the request.

International Users

Aape serves customers in different locations. When you use our website or place an order, your information may be processed or handled in locations outside your country or region as needed for store operations, payment processing, shipping, support, analytics, and related services.

By using the website, you understand that privacy rules and data protection standards may vary by location.

Policy Updates

Aape may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.